Remote Physical Therapy
As a User Experience Researcher at Reflexion Health I lorem ipsum dolor sit. Lorem ipsum dolor sit lorem ipsum dolor sit. Lorem ipsum dolor sit.
User Testing Preparation
To understand the daily operations of auto body shops, I visited several locations and observed estimators as they completed the estimating process. After visiting the shops, I synthesized my observations into a behavior map that captured where estimators worked and the tools, touch points, and artifacts involved.
User Testing Observations & Recommendations
To understand the daily operations of auto body shops, I visited several locations and observed estimators as they completed the estimating process. After visiting the shops, I synthesized my observations into a behavior map .
